Yesterday, CI released this statement about the monetary refund and the process (source: K-popped)
When: April 6, 2008 (Sunday)
Time: 11am to 4pm
Venue: Lot 111, Level 1 Cineleisure Damansara
|Purchase From||Please Bring||Notes|
|Ticketcharge||Tickets Receipts from TicketCharge|
|Agents||Tickets||Name to be compared with agent's list|
|Ci Enter (Pre-Booking Zone A / Vvip)||Confirmation Email Copy Identification Card (IC)||Name to be compared with Ci's list|
|Others||Name to be compared with CI's list. Complimentary tickets are not allowed to be refunded. We have the list of complimentary tickets' numbers.|
The respective fan community leaders have been contacted. Shoes will be sent to them in bulk.
Fans Package Issue
If you are one of the 15 who did not receive your CD, we will be giving you the CD, along with one FT Island-inspired shoe for your emotional distress.
We will liaise with the travel agent on the list of names. Please bring your tag.
Please contact email@example.com for individual consultation.
Please e-mail directly to firstname.lastname@example.org
And I thought, great, money back, time for everyone affected to move on, albeit in anger and frustration. And then, this morning, as I was checking out K-popped (which I do daily since last week), ta da~~ jeng jeng jeng jeng~~~ another statement
Refund date from Sunday April 5th, 2008 will be postponed to the following Sunday April 13th, 2008. Sorry for the inconvenience caused.
Venue and time will remain the same.
We will also be in touch with other parties involved in the concert such as the international fan communities regarding other concerned issues.
Your kind understanding is very much appreciated and again, we are deeply sorry for all inconveniences caused.
And look at this extract of CI's company profile, which is printed in their website:
C.I. Entertainment is an events and entertainment company with a fresh outlook on the entertainment industry thanks to the strong, young, ambitious, and passionate team helming it. Establishing ourselves in the events and entertainment industry by initially venturing out with our core competency, our strength lies in our knowledge and familiarity with the Korean music industry.
And.. did you mention your strength? Your strength lies in what? Knowledge and familiarity with what? I think that last sentence is mistaken, it should be: our strength lies in our knowledge and ability to mess up everything and break everybody's hearts.
I'm keeping my fingers crossed. Judging by CI's credentials, I suspect more drama will unfold...